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Product Information
What types of stones do you sell?
We offer a wide range of natural stones, including cabochons, gemstones, rough, and slabs, perfect for jewelry making.
Are your stones genuine?
Yes, all our stones are 100% genuine and carefully handpicked for quality.
Do you offer discounts?
Yes, we regularly offer special discounts and coupons. Check our homepage or subscribe to our newsletter for updates.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery.
What is your return policy?
We accept returns within 30 days of delivery. Please ensure the item is in its original condition. For more details, refer to our Return Policy.
How long does shipping take?
Standard shipping within the USA takes 5-10 business days. We also offer express shipping options for faster delivery.
Payment Infomation
When the order payment is taken of my bank account?
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What is wishlist?
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What should I do if I receive a damaged or wrong product?
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Can I change or cancel my order?
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What is "package tracking" in my orders?
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